Our Policies

Cookie Policy

Last updated: January 27, 2026

This Cookie Policy explains how H&R Scratch And Dent Appliances uses cookies and similar technologies on https://HRScratchDent.com.

How We Use Cookies

Cookies help the site function correctly, remember preferences, improve performance, and understand how visitors use the site. Some cookies are required for core functionality, while others are optional.

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may impact site functionality, including browsing and checkout features.

Third-Party Tools

We may use trusted third-party services (such as analytics or marketing tools) that set their own cookies. These services help us improve the experience and measure performance.

Questions about cookies? Email us at info@HRScratchDent.com.

Terms of Use

Last updated: January 27, 2026

These Terms of Use govern your access to and use of https://HRScratchDent.com and all related services, content, and features.

Use of the Site

You agree to use the site for lawful purposes only. You must not attempt to disrupt the site, access restricted areas, or misuse any content or services.

Product Information

We aim to present accurate product information, pricing, and availability. However, details may change without notice and availability is not guaranteed.

Orders & Pricing

Prices and promotions may change at any time. We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud or inventory errors.

Intellectual Property

All site content, branding, and design elements are owned by us or licensed to us and may not be used without permission.

These terms are governed by the laws of Pennsylvania.

Privacy Policy

Last updated: January 27, 2026

Information We Collect

We collect information you provide directly (such as name, email, phone, and address) and basic usage data (such as pages viewed and device information).

How We Use Information

We use information to process requests, respond to inquiries, improve site performance, and communicate about products and services.

Sharing & Security

We do not sell personal information. We may share limited data with service providers who help us operate the site. We use reasonable safeguards to protect your data.

Your Choices

You can request updates, corrections, or deletion of your personal information, subject to legal requirements.

Privacy questions? Email info@HRScratchDent.com.

Exchanges & Returns

Last updated: January 27, 2026

All sales are final unless otherwise stated. Items sold as scratch & dent are discounted due to cosmetic imperfections and are sold as-is.

Inspection & Acceptance

Please inspect items at pickup or delivery. Report any issues within the timeframe communicated at purchase.

Exceptions

Any exceptions or store-specific return allowances will be communicated at the time of purchase and must be approved by management.

Questions about returns? Email info@HRScratchDent.com.

Shipping & Delivery

Last updated: January 27, 2026

Delivery Options

Delivery availability depends on location and item type. Estimated delivery windows are provided at checkout or during order confirmation.

Scheduling & Access

Customers are responsible for providing accurate delivery details and ensuring safe access. Additional fees may apply for stairs, long carries, or special handling.

Delays

We are not responsible for delays caused by weather, traffic, supplier delays, or other circumstances beyond our control. We will communicate updates when possible.

Questions about delivery? Email info@HRScratchDent.com.

Contact Information

H&R Scratch And Dent Appliances
3580 Progress Dr, Bensalem, PA USA
Bensalem, PA19020
United States
Phone: (+1)2672581854
Email: info@HRScratchDent.com